Orders are processed and shipped out within 5-7 business days.

$9.95 flat-rate US shipping or FREE on orders over $100! (Within contiguous U.S.)

If anything is incorrect, missing or damaged upon arrival. Please let us know right away (please check your items within 7 days of receipt) by emailing us at honeytodo@honeyandmecollective.com or use the contact form here on our website!

Returns must be requested and post-marked to us within 14 days from your date of purchase.

Your item(s) to be returned must be in new condition (tags still attached, no odor, pet hair or other user damage/wear/tear).

Returns are eligible for store credit only. Refunds/returns may be subject to a restocking fee of 20%. Shipping charges are nonrefundable.

Items that are final sale and cannot be returned: accessories, seasonal, and sale/clearance items.

Shipping charges (original and return) are the customer’s responsibility.

We are not responsible for any lost or stolen packages. Please contact United States Postal Service, UPS, or your local law enforcement to resolve issues relating to lost/stolen packages.

Review the requirements above and make sure your return qualifies! If so, email us at honeytodo@honeyandmecollective.com (or use the contact form here on our website) to initiate your return.

Please provide the following information in your correspondence:

• Your full name
• Date of order & order number
• Item number and description
• Detailed question/concern
• Photo of damaged item

A representative will contact you to further assist you.