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Shipping:

• $9.95 flat-rate US shipping or FREE on orders over $100! (Contiguous US)
  
• Canadian Orders ship for $49.95 
• Orders are processed and shipped out within 5-7 business days.
• Free Shipping on Subscriptions is currently available for customers in the USA only.

Returns: 

• Returns must be requested and postmarked to us within 14 days from your date of purchase.
• Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair, or other user damage/wear/tear)
• Returns are eligible for store credit only.
• Items that are final sale and cannot be returned: accessories and other non-clothing items, Wigs, Seasonal items, and sale/clearance items.
• Subscriptions are not returnable. Go to the Subscriptions product Information tab for full details.
• Shipping charges (original and return) are the customer’s responsibility.
• We are not responsible for lost or stolen packages. To resolve issues related to lost or stolen packages, please contact the United States Postal Service, UPS, or your local law enforcement.